If your dog has never been groomed, or struggles with their current groomer I may request that we have a consultation prior to our first groom to assess the length of the groom and establish any issues that may arise.
When booking the appointment please be transparent about any health issues, sensitivities or special requests.
The Golden Rule of Grooming is Humanity Over Vanity and means that severe matting may result in shaving or uneven cuts, or if I feel that your dog or myself is at risk for harm at any point due to aggression or anxiety I reserve the right to cut the appointment short.

I schedule a minimum of three hours for a groom. Your dog may require more or less time than this and I will always communicate with you if this standard timeframe will be different.
Severe matting may result in additional charges and/or shaving as necessary.
Your dog will be supervised during the entire groom and will not be in an enclosed space with other dogs.
All dogs will be given a potty break before and after the groom.
No treats will be given to your pup without explicit consent by you.